To our Friends, Family and Valued Clients,
We are re-opening today. There will be a lot of changes, and you may not like them. We certainly don’t. But, this is a different time, and currently, these are the things we must do. This is the plan for this weekend – we may change things as we see how this works, so please check back!
FIRST - Arrival will be very different. The lobby can only accommodate one group at a time. So, as you approach the inn for a reservation or to find out if there is bar seating or walk-in seating available – CALL FIRST. Please do not enter the building without calling us. We will tell you if we are ready for your reservation, or if there is space to accommodate your party at the bar or on the deck. If you are arriving by boat, please call as you arrive. And when we ask you to enter, walk around the building to the front, rather than entering through the dining room door.
SECOND - We are going to ask you a few screening questions upon your arrival, and very importantly, all guests will be required to wear faces masks except while seated at their dining table or bar seat. If you get up from your table, please put your mask on your face. All staff will health screened each day, and they will all be wearing masks, gloves and face shields. While we would love to shake your hands, hug you, give high fives – we can’t right now. Please understand.
THIRD - We have changed the space quite a bit to adhere to social distancing. There will be signs reminding you of this. We are using plexiglass in many areas, including the front desk and the bar. In the bar, there are 10 seats at the bar and 2 small tables. The bar is now a seated bar – no standing and milling around, as that would affect the 6’ distancing. In the dining rooms and deck, we have removed several tables, and spaced them according to the 6’ distancing.
FOURTH – and very important. This all is costing quite a bit: plexiglass partitions, complimentary masks for our guests, Staff PPE (masks, face shields, multiple pairs of gloves per shift), hand sanitizer for guests & staff, and additional cleaning requirements. After much debate about whether to raise our overall prices or to charge a fee, we have decided to use a COVID-19 surcharge. This way, once things begin to relax, and we do not need to use all of these precautions, we can just eliminate the surcharge. We may have to raise prices anyway – due to increasing costs of meat and produce. But, we have seen businesses “temporarily” raise prices to cover for an immediate issue (such as fuel costs), but then the prices do not lower when that added cost goes away. We feel this is much simpler.
Thank you all for your patience and understanding,
Kate, Jenn, Chris and the entire Riverside Inn Team